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Support Requests

Open Support Requests

Below are all support requests that are open (they just came in and haven't been touched yet) or answered (either awaiting to be closed by the person needing help, or the person requested they still need help). The closed reports are also available. Before you start answering the requests, please read the Support Guide. If you help somebody out and they confirm you helped them, you get the number of points indicated in the status column. These points will show up on your userinfo page

[ 29 unanswered, 6 still need help, 20 answered awaiting close, 55 total open ]

Show only requests of type:

ID# Summary Problem Area Posted Status
2123359Security issues-please remove my post General/Unknown 3 hours ago open
(1 point)
2123316Changing username and a group name General/Unknown 21 hours ago answered
awaiting close
(4 points)
2123308Password General/Unknown 1 day ago answered
awaiting close
(5 points)
2123299illos blocked General/Unknown 1 day ago answered
still needs help
(5 points)
2123290Deactivate account General/Unknown 1 day ago answered
awaiting close
(5 points)
2123250Update Username General/Unknown 1 day ago answered
awaiting close
(8 points)
2123248can not open the app General/Unknown 1 day ago answered
awaiting close
(8 points)
2123242login problem General/Unknown 1 day ago answered
awaiting close
(8 points)
2123192ip temporarily banned General/Unknown 2 days ago answered
awaiting close
(10 points)
2123175Login Error General/Unknown 3 days ago open
(10 points)
2123147Password out of date General/Unknown 3 days ago answered
awaiting close
(10 points)
2123145Account block. General/Unknown 3 days ago answered
awaiting close
(10 points)
2123139removing a post General/Unknown 3 days ago answered
awaiting close
(10 points)
2123128correction General/Unknown 3 days ago answered
awaiting close
(10 points)
2123117lost password General/Unknown 4 days ago answered
awaiting close
(10 points)
2123053Unable to add Google Webmaster property id General/Unknown 5 days ago answered
awaiting close
(10 points)
2122712can't validate email General/Unknown 1 week ago answered
awaiting close
(10 points)
2122639Hard to use app Mobile Features 1 week ago open
(10 points)
212251620 years of data General/Unknown 1 week ago answered
awaiting close
(10 points)
2122513Exporting General/Unknown 1 week ago answered
awaiting close
(10 points)
2122483User name not recognised General/Unknown 1 week ago answered
awaiting close
(10 points)
2122409Download albums General/Unknown 2 weeks ago answered
awaiting close
(10 points)
2122379Deleting from Friends list General/Unknown 2 weeks ago open
(10 points)
2122269customising my journal General/Unknown 2 weeks ago open
(10 points)
2122197Dsiable anonymous comments General/Unknown 2 weeks ago answered
awaiting close
(10 points)
2122023deleted account General/Unknown 2 weeks ago open
(10 points)
2121623entries General/Unknown 3 weeks ago answered
awaiting close
(10 points)
2121455downloading journals Web Interface 3 weeks ago open
(10 points)
2121409Backing Up/Exporting General/Unknown 3 weeks ago open
(10 points)
2121115Color text and line space General/Unknown 4 weeks ago open
(10 points)
2121113Community layout no longer working General/Unknown 4 weeks ago open
(10 points)
2121071Comments don't appear in own style despite setting General/Unknown 1 month ago open
(10 points)
2120831replace images, keep link intact General/Unknown 1 month ago open
(10 points)
2120810Use of LJ in schools General/Unknown 1 month ago open
(10 points)
2120534LJ header not showing up Style Systems 1 month ago open
(10 points)
2120483Banning a User General/Unknown 1 month ago open
(10 points)
2120370Bulk change privacy level of community General/Unknown 1 month ago open
(10 points)
2120269lj-cut issues Web Interface 1 month ago open
(10 points)
2120185Banned user's "like" is still showing on my journal page General/Unknown 1 month ago open
(10 points)
2119451Photos General/Unknown 1 month ago answered
still needs help
(10 points)
2119334Decoding imgprx URLs General/Unknown 1 month ago answered
still needs help
(10 points)
2119273Can't post General/Unknown 1 month ago answered
still needs help
(10 points)
2119213How to remove 'repost' button? General/Unknown 1 month ago open
(10 points)
2118967LiveJournal no longer crossposting entries from Dreamwidth General/Unknown 1 month ago open
(10 points)
2118904cannot change the Viewing adult content setting General/Unknown 2 months ago open
(10 points)
2118648email spam General/Unknown 2 months ago open
(10 points)
2118204Your IP address is temporarily banned for exceeding the login failure rate. General/Unknown 2 months ago open
(10 points)
2117312API stopped returning entry properties General/Unknown 2 months ago open
(10 points)
2117242Cross-Post Automatically Locked General/Unknown 2 months ago open
(10 points)
2117060DSN problem? General/Unknown 3 months ago answered
still needs help
(10 points)
2117004help General/Unknown 3 months ago answered
still needs help
(10 points)
2116869crossposting issues General/Unknown 3 months ago open
(10 points)
2116688Crossposting from Dreamwidth General/Unknown 3 months ago open
(10 points)
2116629crossposting problems General/Unknown 3 months ago open
(10 points)
2116582Language support General/Unknown 3 months ago open
(10 points)

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